Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kysha E

Kysha E

June 30, 2026

5  out of  5
rating by Kysha E
"Outstanding customer service!"
Profile photo of Dr. Wesley L. Boykin

Dr. Wesley L. Boykin

June 30, 2026

5  out of  5
rating by Dr. Wesley L. Boykin
"Thank you, Malachi. Terrific policy service during this first year with much customer respect."
Profile photo of Shontale Best

Shontale Best

June 29, 2026

5  out of  5
rating by Shontale Best
"This office is very professional and knowledgeable I've been with Ms.Cinawaye for years I truly value there insight."
Profile photo of karen bethea

karen bethea

June 18, 2026

5  out of  5
rating by karen bethea
"The best customer service"
Profile photo of Precise Services

Precise Services

June 16, 2026

5  out of  5
rating by Precise Services
"When you call your local office, be sure to ask for Malachi. He’s so helpful ,very knowledgeable, prompt with following up,and goes the extra mile to answer all of my questions , to ensure our insurance needs are met in a timely manner ! The customer service I received allows me to Trust State Farm plus convenient local offices nearby, where there’s always a representative to assist!"
Profile photo of Howard Bolden

Howard Bolden

June 16, 2026

5  out of  5
rating by Howard Bolden
"Mrs Eivert is great and very knowledgeable."
Profile photo of Ann Johnson

Ann Johnson

April 21, 2026

5  out of  5
rating by Ann Johnson
"We've been with this State Farm agent for years and have always received excellent service. Today was another great experience adding a new car to our plan with Lynne Todd...who some how makes the whole process fun❣️ Lynne knows her stuff and got everything done in a jiffy, and my husband drove our new car home within a half hour of talking to her, fully insured and documented...can't thank you enough Lynne🥰"
Profile photo of April

April

April 11, 2026

5  out of  5
rating by April
"I had the pleasure of working with Lynne Todd today while researching quotes for my youth driver, which can be a challenging process. However, Lynne’s patience and guidance made everything so much easier.

She was incredibly resourceful, knowledgeable, and took the time to ensure we found a rate that worked well for my family. Lynne is always a pleasure to work with, and her customer service truly stands out.

I highly recommend working with her if you have the opportunity!"
Profile photo of Terrie Williams

Terrie Williams

April 10, 2026

5  out of  5
rating by Terrie Williams
"I received a call from a professional young man, Malachi who checked to see if I was interested in coming back to State Farm. I've been with USAA for a few years and noticed with a clean record, my premium kept going up. Malachi was able to get me the same coverage for much, much, less🙌🏾. Thank you!!!!"
Profile photo of Andrew Wardrett

Andrew Wardrett

April 2, 2026

5  out of  5
rating by Andrew Wardrett
"A very personal agent that will always make sure that all of your insurance needs are handled properly.

Thank you"
Profile photo of Brian Johnson

Brian Johnson

March 2, 2026

5  out of  5
rating by Brian Johnson
"I want to thank Malachi, he always very helpful and positive."
We responded:
"Thanks so much for the fantastic rating, Brian! We are so glad you had a positive experience with us here on State Farm Agent Cinawaye Elivert’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Brionna

Brionna

February 5, 2026

5  out of  5
rating by Brionna
"Malachi is the best! I was casually looking up various insurance policies and Malachi called me to follow up on my searches! The rest is history, so grateful for his investment into my future and my children’s! This office is outstanding, thank you Malachi and Cinawaye!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cinawaye Elivert’s Team. "
Profile photo of Porshell Atkinson

Porshell Atkinson

January 9, 2026

5  out of  5
rating by Porshell Atkinson
"Malachi provided exceptional customer service and made signing up for my new policy an absolute breeze. He was knowledgeable, patient, and took the time to explain everything clearly, making the whole process stress-free. I truly appreciate how easy and efficient he made it."
Profile photo of Atinaujj Myrick

Atinaujj Myrick

December 31, 2025

5  out of  5
rating by Atinaujj Myrick
"Absolutely LOVE working with Lynne Todd. I wished rating scale would allow me to give her 10+."
We responded:
"Hello Atinaujj, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
Profile photo of Chris Schwartz

Chris Schwartz

December 30, 2025

5  out of  5
rating by Chris Schwartz
"Red was fantastic and very knowledgeable! She helped us with adding a new policy to our existing one. Highly recommend"
We responded:
"Hi Chris, Thanks for choosing us and leaving such a great review! We are so happy that you are enjoyed working with Red, If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon."
Profile photo of James Galfund

James Galfund

December 24, 2025

5  out of  5
rating by James Galfund
"Malachi Travis, the agent who assisted us, was amazing, very helpful and quick follow-up."
We responded:
"Hey James, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon."
Profile photo of Bill Cadrette

Bill Cadrette

December 16, 2025

5  out of  5
rating by Bill Cadrette
"Every time I have had to call I have received the best customer service you could possibly ask for from Red! She has made having to call your insurance company into a joy!!!"
We responded:
"Dear Bill, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future."
Profile photo of keisha simmons

keisha simmons

December 9, 2025

5  out of  5
rating by keisha simmons
"Malachi was the best! Extremely helpful"
We responded:
"Hi keisha, Thanks for the great review! We truly appreciate your recommendation of Malachi and will work hard to continue going above and beyond! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
Profile photo of Omni Sols

Omni Sols

December 4, 2025

5  out of  5
rating by Omni Sols
"Great customer service and excellent follow through. I would recommend this State farm to everyone!"
We responded:
"Omni, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!"
Profile photo of Lynn Johnson

Lynn Johnson

November 26, 2025

5  out of  5
rating by Lynn Johnson
"Myself and family have been with State Farm over 40 years; working with several representatives that have retired during our my our time with company. I am very thankful that current representatives are very kind, patient and very helpful. Today my son went to car dealer with intentions of purchasing vehicle that paperwork was all ready to process; however, he received a better deal on different vehicle. Office was about to close and Ms. Lynne Todd was kind enough to changed request and my son was happy to drive car off lot this evening. All years of service, I feel this office and it's representatives are the best and highly recommended; and we are very grateful for Ms. Todd!!!!!
Happy Holidays!"
Profile photo of Dwayne Edmonds

Dwayne Edmonds

November 4, 2025

5  out of  5
rating by Dwayne Edmonds
"Thank you so much Red for your guidance and advice in choosing the best auto and home insurance policies for me. I appreciate being able to speak with the same agent that’s familiar with my insurance needs. It was the personal approach and reasonable rates that led me to do business with State Farm. Thanks,Dwayne 🙏🏽"
Profile photo of Rhonda King

Rhonda King

October 29, 2025

5  out of  5
rating by Rhonda King
"Mr Malachi was excellent great customer service as well as answering my questions and making it easy to talk to him and he kept his word by sending me the updated rental insurance without me having to call him."
Profile photo of Gregory Thomas

Gregory Thomas

September 25, 2025

5  out of  5
rating by Gregory Thomas
"As a new policy holder with State Farm both auto and home I am very pleased with the process obtaining my new policy . Lynne Todd and Cinawayne Elvert were both very professional, cordial and knowledgeable. I'm very pleased to have saved quite of bit of money with my policy premiums. I have and will continue to recommend others to consider their services."
Profile photo of RockFerry

RockFerry

September 17, 2025

5  out of  5
rating by RockFerry
"I recently purchased State Farm homeowners insurance for my property, and I couldn’t be happier with the coverage and service. The policy was easy to set up, and my agent and Malachi took the time to explain everything clearly so I knew exactly what was included. The rates are very competitive, especially given the peace of mind I get from knowing my home is protected.
What stands out most is how responsive and professional State Farm’s team is. Anytime I’ve had a question, my agent or Malachi answered quickly and thoroughly. It feels like they genuinely care about protecting my home and making sure I feel confident in my coverage.
I also appreciate how seamless it is to manage my policy online and through the app—it’s convenient and user-friendly. Knowing that I’m backed by a company with such a strong reputation for reliability gives me total confidence.
I highly recommend State Farm homeowners insurance to anyone looking for dependable coverage, excellent customer service, and the kind of support that makes you feel valued as a customer."
Profile photo of Shinavia McKinney

Shinavia McKinney

September 9, 2025

5  out of  5
rating by Shinavia McKinney
"Malachi was such a great help and very easy to work with. I appreciate him working to get me the savings I was looking for."