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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eugene Smith

August 18, 2025

5  out of  5
rating by Eugene Smith
"Excellent customer service experience with my local State Farm office. Cinawaye and her team are knowledgeable, friendly and responsive whenever I need assistance, or have any questions about my policies. They are quick with quotes, and thorough going through my options, or just answering my questions. I appreciate their professionalism. I recommend this State Farm office to anyone looking for reliable insurance and that special touch in customer care."
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Theresa Toole

August 14, 2025

5  out of  5
rating by Theresa Toole
"Malachai picked up the phone on the first ring and within minutes I was able to ensure my new car and had proof of insurance in hand! Never had such expert and professional service so quickly. Thank you!"
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leon Bailey

August 5, 2025

5  out of  5
rating by leon Bailey
"I’ve had an excellent experience with my local State Farm office. The Cinawaye and her team are always friendly, knowledgeable, and responsive whenever I have questions about my policies or need assistance with claims. They take the time to explain coverage options clearly and genuinely care about helping their clients find the best solutions for their needs. My agent and the staff go above and beyond, whether it’s providing quick quotes, helping me understand my policy details, or assisting with paperwork. Customer service is their top priority. I appreciate their professionalism and personal touch—it makes a real difference. I highly recommend this State Farm office to anyone looking for reliable insurance and outstanding customer care!"
We responded:
"Thank you so much for taking the time to share your thoughts! We are glad to know that you are satisfied with the level of service we provide. If you ever have questions or need help, we are here!!"
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Head SDP

August 1, 2025

5  out of  5
rating by Head SDP
"I have been a client of the Cinawaye Elivert Ins Agency Inc for a few years and I can say the experience has been outstanding. Each and every Team Member I have spoken with has provided exemplary assistance i.e. Ms. Cinawaye herself; Lynne, Charis and today Reana. Yes, I think it’s important to Name Drop.😉😊 They are knowledgeable, professional, honest and care about the relationship that is developed. I too. am happy about it. 😊 So, kudos for having a wonderful Team!"
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Lawrence Turner

July 30, 2025

5  out of  5
rating by Lawrence Turner
"Cinawaye and Her staff are always attentive to my needs, and professional. I've been a client for over 15 years."
We responded:
"Thanks so much Mr. Turner, it has been our pleasure working with you and your family over the years!"
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Maya Hamilton

July 30, 2025

5  out of  5
rating by Maya Hamilton
"Red was very helpful with providing us with all the information and support we needed in finalizing homeowners insurance."
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Rosita

July 30, 2025

5  out of  5
rating by Rosita
"My husband and I had an excellent experience working with Red at the State Farm office on Mitchellville Rd, Bowie, MD. Red was an absolute delight—patient, organized, and incredibly helpful. She thoroughly answered all our questions and provided a detailed comparison of our current insurance to State Farm’s offerings, making it a no-brainer to switch for our home and auto policies. Red also assisted my parents with their auto and home insurance, which is how we were introduced to this office. It’s been a win-win! We highly recommend Red and this State Farm location for their exceptional service and competitive quotes."
We responded:
"Thanks so much for the kind words Ms. Rosita, we are lucky to have Red as a part of our team!"
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Pete Dow

May 8, 2025

5  out of  5
rating by Pete Dow
"The best insurance agents in Maryland."
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Brian Greene

May 8, 2025

5  out of  5
rating by Brian Greene
"Red is fabulous!!!"
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Dee-Dee

March 26, 2025

5  out of  5
rating by Dee-Dee
"I’ve had State Farm since I was a teenager! Mike Riehl was my agent-Upper Marlboro location. Although my agent has changed a few times-I am most happy and pleased with State Farm! Such peace of mind and has always taken great care of me. Sadly, State Farm was there during my daughter’s catastrophic accident and I cannot thank them enough. And State Farm has been there for my other children drivers mishaps. I am grateful for Cinawaye Elivert’s advice and making sure I have the protection and coverage needed for security. I have called State Farm on many occasions for coverage questions and they have always treated me well. Mrs Eivert is the hardest working and caring broker I’ve worked with. Her staff, esp Charise, are amazing and superior."
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Jackie Jenkins

February 25, 2025

5  out of  5
rating by Jackie Jenkins
"I have been a customer with State Farm for over 30 years. I thank God for placing Cinawaye Elbert team in my life for my Insurance needs...especially Cinawaye and Lynn. I am totally confident and comfortable whenever I have an issue with any of my insurance issues. I am currently having an issue with my Mortgage Co. and Lynn immediately contacted me so it can get resolved. I am so not clear with the issue with my Mortgage Co. but Lynn made me feel comfortable enough to know that State Farm (Cinawaye and Lynn) will be there with me every step. I LOVE State Farm but the team from Agent Cinawaye is absolutely amazing. Thank you so much Cinawaye and Lynn for your caring, empathy and just your way on how you have dealt with me with my Insurance needs."
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D&J Lloyd

February 21, 2025

5  out of  5
rating by D&J Lloyd
"Excellent experience and service every time I call."
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Robin Platt-Kline

February 18, 2025

5  out of  5
rating by Robin Platt-Kline
"Lynne Todd has been extremely helpful in getting my insurance transferred from my old vehicle to the new one. She removed any stress I had regarding my new car."
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Tanya T. Turner

February 7, 2025

5  out of  5
rating by Tanya T. Turner
"Ms. Lynne Todd is professional and always willing to assist customers. She is very thorough with excellent knowledge about regulations. Ms. Todd provides OUTSTANDING customer service. She adds value to the office serving as a tremendous asset to State Farm."
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Ug T

February 6, 2025

5  out of  5
rating by Ug T
"We have been with State Farm, and this office for many many years. Lynn has always been most helpful, taking our calls, responding and following up immediately. Most recently, Mrs. Elivert took time out of her busy schedule to meet with us and provided a complete and indepth review of our policies. This was very helpful in understanding our coverage and protection."
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Jaylah Nelson

February 6, 2025

5  out of  5
rating by Jaylah Nelson
"I called to change the address on my policy, and didn’t know I pretty much had to cancel it and start a new one. Ms. Red was very helpful and diligent with her work. The process was super easy & fast. Thank you again!"
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Omari Howard

February 5, 2025

5  out of  5
rating by Omari Howard
"I been with State Farm insurance company and it been an awesome experience working with them!!! And will definitely recommend them to everyone!!"
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Ronald Anderson

February 3, 2025

5  out of  5
rating by Ronald Anderson
"Cinawaye Elivert - State Farm Insurance Agent has been a great agent to work with. Her staff is wonderful and very knowledgeable. Cinawaye has even taken time to jointly work with her staff and the customer to provide better service. At my previous insurance agent's office, I never got that kind of service. So, if you're the market for an insurance agent, I would suggest you contact her."
We responded:
"Thank you so much for the kind words Mr. Anderson. It is definitely a pleasure having you in our State Farm family."
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Sialdia Attaid

February 3, 2025

5  out of  5
rating by Sialdia Attaid
"Tremendous shoutout to the customer service team at Cinawaye Elivert Ins Agency. They are incredibly responsive and went above and beyond to resolve any issues efficiently. Mrs (the boss 😁), Djenne Simpson (the representative) and everybody in this agency truly care about the customer’s peace of mind. Very knowledgeable, they always keep me updated throughout any process I may have going on. I'm truly impressed with the level of service, that’s why they earn my total trust. I have three auto policies and a homeowner policy with Cinawaye Agency; they take care of me!"
We responded:
"Appreciate the shout out Sialda! Thanks for putting a smile on my face."
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rese peecey13

January 31, 2025

5  out of  5
rating by rese peecey13
"Lynne is awesome and always so helpful. 😘"
We responded:
"We are lucky to have Lynne on our team."
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John Huntley

January 31, 2025

1  out of  5
rating by John Huntley
"I will say this, once the original agent retired it hasn't been the same. My daughter and I both had an unpleasant experience with a lady named Reana, (I think that was her name). She comes off rude and unprofessional. And to add to B.S she put the wrong names on my insurance card so I know this is going to be an issue getting everything corrected. After being with State Farms for well over 15 years maybe it's time to look at another insurance company."
We responded:
"Thank you for your feedback. We are sorry to hear about your initial frustration, but glad we were able to connect and resolve the issue to your satisfaction. We take customer concerns seriously, and appreciate you giving us the opportunity to address this situation. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are committed to providing a positive experience for all of our customers."
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Kyoo Alston

January 29, 2025

5  out of  5
rating by Kyoo Alston
"Charis did a wonderful job with every question I had nice and very helpful.."
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Stephen Cousins

January 22, 2025

5  out of  5
rating by Stephen Cousins
"Thank you Red for all your help."
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Marsha Davenport

October 16, 2024

5  out of  5
rating by Marsha Davenport
"It's been great working with Lynn. She is responsive and reliable. I can always count on her to keep in touch and follow up on questions and upcoming renewals. Plus she always does her job cheerfully. Good office to work with."
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charnita allen

October 16, 2024

5  out of  5
rating by charnita allen
"I want to thank Cinawaye and her staff for ALWAYS being able deliver answers to my questions. Even if they have to seek a solution from others, my questions never goes unanswered. I really want to acknowledge Hellen for being so patient and eager to assist. You can tell someone who loves what they do, and Hellen most definitely loves what she does. Hellen’s customer service is exceptional and she will definitely go far being apart of Cinawaye’s team. Keep up the great work team Cinawaye!!!"