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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandra Hawkins

September 4, 2025

5  out of  5
rating by Sandra Hawkins
"I spoke with representative Lynn and she was amazing taking time out to explain to me about my house insurance and the benefits of me with the payment and cost and I was most appreciative. I have been a member with State Farm for so many years and I will never leave them because they always take time to explain the policies plans and prices that is beneficial to me as a customer and I am most grateful for their service again thank you Lynn for your help."
We responded:
"Thank you so much for reviewing our State Farm office! We are lucky to have Lynne as a member of our team and are thrilled to know you had a positive experience with us."
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Michael Smith

September 2, 2025

5  out of  5
rating by Michael Smith
""Excellent customer service experience with my local State Farm office. Cinawaye’s entire team, from Ms Lynne and Charis. Everyone makes you feel like family when you call or visit the office. They really do take care of their customers!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rahel Adugna

August 28, 2025

5  out of  5
rating by Rahel Adugna
"Malachi was amazing from start to finish! Would definitely recommend and made sure he checked in and stayed in touch every step of the way!"
We responded:
"Thank you for your 5star review. My State Farm team and I are happy to be your good neighbor!"
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J R

August 27, 2025

5  out of  5
rating by J R
"Malachi, was very helpful and easy to work with this morning. I appreciate his time and assistance."
We responded:
"We are thankful for your feedback. It’s our pleasure to assist you with your insurance needs. Let us know if there is anything we can do to help!"
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Thomas Stewart

August 26, 2025

5  out of  5
rating by Thomas Stewart
"Today I received a delightful experience while switching departments and re-establishing insurance for my vehicle. The time and effort given from Ms. Red was exceptional. The Customer service along with reassurance and enthusiasm was beyond amazing and I am completely satisfied with my decision and choices choosing this department. Thanks again to Ms. Red and her service and efforts she demonstrates to her clients. Well done!"
We responded:
"We are honored by your positive feedback! We look forward to continuing to provide you with great service!"
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Patricia Diggs

August 25, 2025

5  out of  5
rating by Patricia Diggs
"I spoke with Lynne Todd with State Farm this morning. She was so very helpful that it was truly a pleasure doing business with her. We need more like her."
We responded:
"We appreciate your review! We are delighted to know that you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out, we are here to help!!"
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Eugene Smith

August 18, 2025

5  out of  5
rating by Eugene Smith
"Excellent customer service experience with my local State Farm office. Cinawaye and her team are knowledgeable, friendly and responsive whenever I need assistance, or have any questions about my policies. They are quick with quotes, and thorough going through my options, or just answering my questions. I appreciate their professionalism. I recommend this State Farm office to anyone looking for reliable insurance and that special touch in customer care."
We responded:
"Thank you for taking the time to share your thoughts! You put a smile on all of our faces in the office today. It is nice to know that what we do is appreciated. Call us whenever you have questions or need assistance!"
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Theresa Toole

August 14, 2025

5  out of  5
rating by Theresa Toole
"Malachai picked up the phone on the first ring and within minutes I was able to ensure my new car and had proof of insurance in hand! Never had such expert and professional service so quickly. Thank you!"
We responded:
"We are honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything we can do for your insurance needs, just let us know!"
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leon Bailey

August 5, 2025

5  out of  5
rating by leon Bailey
"I’ve had an excellent experience with my local State Farm office. The Cinawaye and her team are always friendly, knowledgeable, and responsive whenever I have questions about my policies or need assistance with claims. They take the time to explain coverage options clearly and genuinely care about helping their clients find the best solutions for their needs. My agent and the staff go above and beyond, whether it’s providing quick quotes, helping me understand my policy details, or assisting with paperwork. Customer service is their top priority. I appreciate their professionalism and personal touch—it makes a real difference. I highly recommend this State Farm office to anyone looking for reliable insurance and outstanding customer care!"
We responded:
"Thank you so much for taking the time to share your thoughts! We are glad to know that you are satisfied with the level of service we provide. If you ever have questions or need help, we are here!!"
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Head SDP

August 1, 2025

5  out of  5
rating by Head SDP
"I have been a client of the Cinawaye Elivert Ins Agency Inc for a few years and I can say the experience has been outstanding. Each and every Team Member I have spoken with has provided exemplary assistance i.e. Ms. Cinawaye herself; Lynne, Charis and today Reana. Yes, I think it’s important to Name Drop.😉😊 They are knowledgeable, professional, honest and care about the relationship that is developed. I too. am happy about it. 😊 So, kudos for having a wonderful Team!"
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Lawrence Turner

July 30, 2025

5  out of  5
rating by Lawrence Turner
"Cinawaye and Her staff are always attentive to my needs, and professional. I've been a client for over 15 years."
We responded:
"Thanks so much Mr. Turner, it has been our pleasure working with you and your family over the years!"
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Maya Hamilton

July 30, 2025

5  out of  5
rating by Maya Hamilton
"Red was very helpful with providing us with all the information and support we needed in finalizing homeowners insurance."
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Rosita

July 30, 2025

5  out of  5
rating by Rosita
"My husband and I had an excellent experience working with Red at the State Farm office on Mitchellville Rd, Bowie, MD. Red was an absolute delight—patient, organized, and incredibly helpful. She thoroughly answered all our questions and provided a detailed comparison of our current insurance to State Farm’s offerings, making it a no-brainer to switch for our home and auto policies. Red also assisted my parents with their auto and home insurance, which is how we were introduced to this office. It’s been a win-win! We highly recommend Red and this State Farm location for their exceptional service and competitive quotes."
We responded:
"Thanks so much for the kind words Ms. Rosita, we are lucky to have Red as a part of our team!"
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Pete Dow

May 8, 2025

5  out of  5
rating by Pete Dow
"The best insurance agents in Maryland."
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Brian Greene

May 8, 2025

5  out of  5
rating by Brian Greene
"Red is fabulous!!!"
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Dee-Dee

March 26, 2025

5  out of  5
rating by Dee-Dee
"I’ve had State Farm since I was a teenager! Mike Riehl was my agent-Upper Marlboro location. Although my agent has changed a few times-I am most happy and pleased with State Farm! Such peace of mind and has always taken great care of me. Sadly, State Farm was there during my daughter’s catastrophic accident and I cannot thank them enough. And State Farm has been there for my other children drivers mishaps. I am grateful for Cinawaye Elivert’s advice and making sure I have the protection and coverage needed for security. I have called State Farm on many occasions for coverage questions and they have always treated me well. Mrs Eivert is the hardest working and caring broker I’ve worked with. Her staff, esp Charise, are amazing and superior."
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Jackie Jenkins

February 25, 2025

5  out of  5
rating by Jackie Jenkins
"I have been a customer with State Farm for over 30 years. I thank God for placing Cinawaye Elbert team in my life for my Insurance needs...especially Cinawaye and Lynn. I am totally confident and comfortable whenever I have an issue with any of my insurance issues. I am currently having an issue with my Mortgage Co. and Lynn immediately contacted me so it can get resolved. I am so not clear with the issue with my Mortgage Co. but Lynn made me feel comfortable enough to know that State Farm (Cinawaye and Lynn) will be there with me every step. I LOVE State Farm but the team from Agent Cinawaye is absolutely amazing. Thank you so much Cinawaye and Lynn for your caring, empathy and just your way on how you have dealt with me with my Insurance needs."
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D&J Lloyd

February 21, 2025

5  out of  5
rating by D&J Lloyd
"Excellent experience and service every time I call."
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Robin Platt-Kline

February 18, 2025

5  out of  5
rating by Robin Platt-Kline
"Lynne Todd has been extremely helpful in getting my insurance transferred from my old vehicle to the new one. She removed any stress I had regarding my new car."
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Tanya T. Turner

February 7, 2025

5  out of  5
rating by Tanya T. Turner
"Ms. Lynne Todd is professional and always willing to assist customers. She is very thorough with excellent knowledge about regulations. Ms. Todd provides OUTSTANDING customer service. She adds value to the office serving as a tremendous asset to State Farm."
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Ug T

February 6, 2025

5  out of  5
rating by Ug T
"We have been with State Farm, and this office for many many years. Lynn has always been most helpful, taking our calls, responding and following up immediately. Most recently, Mrs. Elivert took time out of her busy schedule to meet with us and provided a complete and indepth review of our policies. This was very helpful in understanding our coverage and protection."
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Jaylah Nelson

February 6, 2025

5  out of  5
rating by Jaylah Nelson
"I called to change the address on my policy, and didn’t know I pretty much had to cancel it and start a new one. Ms. Red was very helpful and diligent with her work. The process was super easy & fast. Thank you again!"
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Omari Howard

February 5, 2025

5  out of  5
rating by Omari Howard
"I been with State Farm insurance company and it been an awesome experience working with them!!! And will definitely recommend them to everyone!!"
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Ronald Anderson

February 3, 2025

5  out of  5
rating by Ronald Anderson
"Cinawaye Elivert - State Farm Insurance Agent has been a great agent to work with. Her staff is wonderful and very knowledgeable. Cinawaye has even taken time to jointly work with her staff and the customer to provide better service. At my previous insurance agent's office, I never got that kind of service. So, if you're the market for an insurance agent, I would suggest you contact her."
We responded:
"Thank you so much for the kind words Mr. Anderson. It is definitely a pleasure having you in our State Farm family."
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Sialdia Attaid

February 3, 2025

5  out of  5
rating by Sialdia Attaid
"Tremendous shoutout to the customer service team at Cinawaye Elivert Ins Agency. They are incredibly responsive and went above and beyond to resolve any issues efficiently. Mrs (the boss 😁), Djenne Simpson (the representative) and everybody in this agency truly care about the customer’s peace of mind. Very knowledgeable, they always keep me updated throughout any process I may have going on. I'm truly impressed with the level of service, that’s why they earn my total trust. I have three auto policies and a homeowner policy with Cinawaye Agency; they take care of me!"
We responded:
"Appreciate the shout out Sialda! Thanks for putting a smile on my face."